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Reducing repeated work at the OPD registration desk

Registration delays can have several causes: patient volumes, staffing, repeated data entry and the way patients are directed to departments. Reviewing these steps helps a hospital decide where software can be useful.

IQ-Line Clinical Team

Product Engineering, HIMS

18 March 20263 min read

Registration delays can have several causes: patient volumes, staffing, repeated data entry and the way patients are directed to departments. Reviewing these steps helps a hospital decide where software can be useful.

HospitalSaarthi connects registration with patient records and other hospital workflows. In a demonstration, follow both a first-time visit and a returning patient’s visit. Check how staff find an existing record, correct details and direct the patient to the next step.

Then review the handover to consultation, diagnostics, pharmacy and billing. Confirm which information moves between systems and where staff must review or approve it.

Measure registration time separately from queue waiting time and total visit time. This makes any comparison meaningful and avoids attributing every change in patient flow to the software.

Book a HospitalSaarthi demo around your OPD process.

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